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PDC StaffPlan in Retail

Reduce Labor Costs and Save Time while Improving Customer Service and Increasing Turnover

This may sound like a paradox but it is possible with intelligent workforce planning in PDC StaffPlan!

As a retail business you experience immense competition, price wars and low profit margins. Your customers place great demands on product supply, long opening hours and service, and to remain competitive you have to optimize costs and processes everywhere.

A crucial mean in the battle for customers is to deliver high quality service. This requires, above all, competent and appropriately staff when customers visit the store. This is a major challenge for all retailers that have a large variation in the number of visitors, tight budgets, severe demands from trade unions, and employees asking for flexibility.

PDC StaffPlan provides retailers success through cost-effective and dynamic work planning and a coherent process for planning, communication with employees, time registration and salary reporting.

Work plans in PDC StaffPlan ensure competent and appropriately staff for all tasks and in all important positions throughout the opening hours - while labor costs are made visible and kept down, agreements and rules are complied, and employees’ preferences met.

Established Expertice

PDC StaffPlan is used for more than 20 years in the retail business - primarily in medium or large sized chains and supermarkets. Our customers experience a wide range of benefits through PDC StaffPlan, and the most significant are:

  • Lower labor costs by avoiding overstaffing and unnecessary overtime pay, and by reducing allowances.
  • Satisfied customers and increased sales by ensuring adequate and qualified staff throughout business hours in all positions.
  • Satisfied, committed employees and less absenteeism by involving staff effectively in the work planning process and by respecting collective agreements and by calculating correct pay.
  • Overview, less wastage and less administration by ensuring a lean process from planning to salary reporting.

Read about the unique and dynamic tools in PDC StaffPlan, the benefits our customers have gained and what problems PDC StaffPlan solve every day.

Contact PDC for a discussion of your challenges and requirements.